Terms and Conditions
Welcome to WriteEssay.ca, your reliable partner in achieving academic excellence. These Terms and Conditions set out the rules and regulations for using our services. By accessing or using our website and services, you confirm your agreement to comply with these terms. If you do not agree with any part of these terms, please do not use our services.
Definitions
1.1 Website: Refers to WriteEssay.ca, the online platform providing academic writing assistance.
1.2 Company: Refers to WriteEssay.ca, the entity offering writing and support services to students.
1.3 Customer: Refers to any individual or organisation that engages with the services offered by the Company.
1.4 Product: Refers to any document, assignment, or content provided to customers via electronic means, including email.
Order Placement
2.1 Order Process: To place an order, customers must fill out the online order form and complete payment. By placing an order, you accept these Terms and Conditions.
2.2 Payment Terms: Full payment is required before we commence work on your order. We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.
2.3 Product Use: The products supplied by WriteEssay.ca are intended for reference and research purposes only. Customers must not submit these products as their own original work or for commercial purposes.
2.4 Delivery Terms: All orders will be delivered via email within the specified timeframe, contingent upon receipt of payment.
Customer Obligations
3.1 Information Accuracy: Customers are responsible for providing accurate and comprehensive information when placing an order. Inaccurate details may result in delays or issues with product delivery.
3.2 Communication: Customers should maintain effective communication with our team throughout the order process. Delayed responses to inquiries may lead to delays in service.
Refund Policy
4.1 Refund Eligibility: We are committed to customer satisfaction. If you are unsatisfied with the product received, you may qualify for a refund under the following circumstances:
- Late Delivery: If your order is not received by the agreed deadline, you may request a refund. We will evaluate the situation and may offer either a full refund or store credit.
- Quality Concerns: If the delivered product does not meet the outlined requirements or is found to be plagiarised, customers may request a revision. If issues persist after a reasonable number of revisions, a refund may be considered.
- Academic Outcome: If you receive a failing grade for your assignment, you must provide proof within 30 days of receiving the product. We will review the situation and may issue a partial refund if justified.
4.2 Refund Request Procedure: To initiate a refund request, customers should contact our customer support team within 30 days of receiving the product. Requests made after this timeframe will not be processed.
Revisions Policy
5.1 Revision Requests: Customers can request revisions to the delivered product within 30 days of receipt. For theses and dissertations, the revision period is extended to 60 days.
5.2 Revision Limitations: Revisions must align with the original order instructions. Requests for additional work that alters the project scope will be considered as a new order and may incur extra charges.
5.3 Response Time for Revisions: We aim to process revision requests within 24 to 72 hours, depending on the complexity of the changes requested.
Copyright and Ownership
All intellectual property rights associated with the products provided by WriteEssay.ca remain with the Company until payment is completed in full. If a refund is issued, all rights revert to WriteEssay.ca.
Limitation of Liability
WriteEssay.ca shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services. Our liability is limited to the total amount paid by the customer for the specific order in question.
Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is the customer’s responsibility to regularly review these terms to stay informed of any updates.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Canada. Any disputes arising from these terms shall be exclusively subject to the jurisdiction of the courts of Canada.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at info@writeessay.ca We are here to assist you and ensure a smooth experience with our services.